Shipping policy

SHIPPING

We process all orders within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.

AUSTRALIA
Standard shipping: 3–7 business days
Express shipping: 1–3 business days

INTERNATIONAL
We currently ship to selected countries worldwide. International orders typically arrive within 7–14 business days depending on your location and customs processing.

FREE SHIPPING
Free Australia shipping on orders $100+

TRACKING
You'll receive a tracking link via email as soon as your order leaves us. Allow up to 24 hours for tracking to update after dispatch.

CUSTOMS & DUTIES
International customers are responsible for any customs fees or import duties charged by their country. These are not included in the shipping cost and are outside our control.

If you have any questions about your order, contact us at sales@shoptheone.store.